Leading Difficult Conversations

Difficult conversations are an ongoing part of a leader’s role. How you manage and hold those conversations can make or break your team’s productivity and retention.

In this highly interactive virtual training, you will learn a framework for leading productive difficult conversations.

You will have an opportunity to craft an opening statement for an upcoming difficult conversation and role-play with and receive feedback from your peers.

You will leave the session more confident to proactively engage with others in productive difficult conversations.

 

  • Key takeaways
    • Learn a framework for leading difficult conversations
    • Find ways to open and close the conversation
    • Build strategies to proactively engage others and manage conversations effectively
  • Time commitment: 3 to 6 hours

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