Leading Difficult Conversations
Difficult conversations are an ongoing part of a leader’s role. How you manage and hold those conversations can make or break your team’s productivity and retention.
In this highly interactive virtual training, you will learn a framework for leading productive difficult conversations.
You will have an opportunity to craft an opening statement for an upcoming difficult conversation and role-play with and receive feedback from your peers.
You will leave the session more confident to proactively engage with others in productive difficult conversations.
- Key takeaways
- Learn a framework for leading difficult conversations
- Find ways to open and close the conversation
- Build strategies to proactively engage others and manage conversations effectively
- Time commitment: 3 to 6 hours
Our Most Popular Workshops
What Our Clients Are Saying
You knocked it out of the park! This was a discerning audience, and you engaged them with your storytelling, examples, relatability, and professionalism. They were raving about it, which doesn't happen often! I appreciate the prep calls we had: you tailored the session really well to meet our expectations. I look forward to working with you again soon!
- Molly Flanagan, Director and Chief of Staff to the Chief Legal Officer, Procter & Gamble
I’ve worked with a lot of trainers and been through a lot of trainings – and this is the best I’ve seen!
-Kathleen Matthews, Former Executive Vice President & Chief Global Communications & Public Affairs Officer, Marriott International, Inc.
In my 30-year career, Global Public Speaking’s executive communication program is the most effective public speaking training I have ever received. They have cracked the code on teaching the skills and presence needed to deliver high impact communication with confidence, purpose, and authenticity.
-Senior Vice President, Market Executive, Multinational Fortune 50 Bank
Global Public Speaking LLC & its founder Allison Shapira are more than communications consultants: they are true corporate partners. Allison is a great leader and facilitator of both large and small group sessions. In addition, she takes the time to work with people one-on-one ensuring they have the tools they need to perform and communicate at the highest possible level. Her skills allow her to connect with people in a personal and professional manner that helps her participants to be confident, prepared, and organized in their delivery. I can and do highly recommend Allison for her coaching and workshops.
-Alvin Allgood, Chief Operating Officer, Vital Voices Global Partnership
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