Lately, we have been fielding a lot of questions such as, “How do I speak up in a virtual meeting? My colleagues and I are constantly interrupting each other, and it’s embarrassing when we do it in front of our clients.” This is one of the most...
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As we prepare to put a challenging year behind us, the 2021 communication landscape is going to look very different than it did in 2019. Our clients, colleagues, and classmates will be returning to the office at different times and for different durations, if at all....
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Many people try to calm their nerves before speaking in public. But as a performer, I know that being nervous before a performance actually keeps me focused. When I’m not nervous, I start to get careless and make mistakes. In my recent article for the Harvard Business...
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It’s October 2020. In the spring, we were thrust into this new virtual medium. Even those professionals with 20 years of speaking experience were new to the frequency and intensity of virtual communication. We were patient with one another as we quickly learned new...
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“How can we show our teams we are listening to them on video calls?” This was a question asked by one of the participants in our new virtual Executive Communication cohort program, an intensive 3-month virtual training we are running for a Fortune 50 financial...
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Here in the United States, we left our offices in mid-March ready to spend two weeks working from home. Now, in August, we’re preparing to spend the rest of the calendar year working from home. We are managing our families, we are worried about our health and mental...
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Over the past five months, we’ve heard many of the same questions about virtual communication. Whether you’re speaking up more in meetings or giving presentations, everyone is facing similar challenges in a virtual medium. Here are the top 3 frequently asked questions...
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As a former opera singer, I’m particularly attuned to speakers’ voices. We can hear a lot in someone’s voice: we can hear their emotional and physical states, we can hear their energy level, and we can hear if they are enthusiastic or reserved about us or about our...
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“On our team, we have seasoned presenters who are comfortable speaking in person. But virtual is new to ALL of us,” said a client recently before a training. There is a lot of attention focused on how to communicate in a virtual medium; is it too much attention? We...
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